Our Websites Services may include links to third-party websites, plug-ins, services, social networks or mobile applications. Clicking on those links, or enabling those connections, may allow the third-party to collect or share Data about you. We do not control these third parties, and you should read each of their privacy notices before you submit any information to them.
In addition to the terms already defined above, we provide these definitions:
“CCPA” means the California Consumer Privacy Act of 2018, as it may be amended from time to time.
“Data” is information about you that we collect, or that you provide to us, and may include PII.
“Device” means the computer, smart phone or other electronic device that you use to access the Services.
“Device Information” means information about a Device, including the IP address used to access the Services, associated cookies or cookie identifiers, and other information related to the formatting or presentation of the Services for your Device and includes information about the Device often stored in picture files, including Device type and the location you were in when you took the picture.
“Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household or Device.
“PII” means personally identifiable information, which is information that can be used to identify a specific individual, including Data that may be classified as Personal Information subject to the CCPA Notice or Personal Data subject to the GDPR Notice.
“Services” means the Sites, Apps, and other services available from us.
HOW WE COLLECT DATA
We use different methods to collect Data, including:
Direct Interactions. You may give us Data by filling in forms or contacting us by phone, e-mail or otherwise. This includes Data you provide when you subscribe to our Services, search for a product, place an order, upload a photo or other content, participate in discussion boards or other social media functions on our Services, enter a competition, promotion or survey, and when you report a problem with our Services.
Cross-Device Tracking: Some of our Services use data analytics companies, advertising networks, and/or social media companies to engage in “cross-Device tracking,” which occurs when platforms, publishers, and advertising technology companies try to connect a consumer’s activity across smartphones, tablets, desktop computers, and other connected devices. The goal of cross-Device tracking is to enable us to link your behavior with our Services across Devices.
Third parties or Publicly Available Sources. We receive Data from third parties such as business partners and sub-contractors who provide us with a variety of business services like shipping and payment processing, advertising, analytics, search information, etc.
User Contributions. You may also provide us with Data to post on the Services or to transmit to third parties (collectively, "User Contributions"). User Contributions are submitted at your own risk.
TYPES OF DATA WE COLLECT
PII We Collect
We collect PII including your name, postal address, e-mail address, telephone number, IP address, credit/debit card numbers and other financial information needed to complete your transactions with us, photos and other content you upload, date of birth, user IDs and/or passwords used to access the Services, your Services browsing history, and any phone number used to call our customer service number.
You can post information on our public posting areas, such as our social media pages. Any information you disclose is available to anyone with internet access. You do not have to use these features, but if you do, please use common sense and good judgment when posting in these community spaces or sharing your personal information with others through the Services.
Other Data We Collect
In addition to PII, we collect other Data from you when you use the Services, including:
Data About Children
We do not knowingly collect, use, process, share or store PII from children under the age of 18. The Services are not intended for use by children under the age of 18. If you believe that we have unknowingly collected or processed PII from a child under the age of 18, contact us as soon possible at firstname.lastname@example.org.
WHY WE USE AND PROCESS DATA
Use and Processing of PII
In accordance with data laws, we may use and process PII for the following purposes:
Use and Processing of Other Data
We may use Data that is not PII for any business purpose.
You can manage your preferences about how your Data is used by following the instructions in each form or communication you receive from us.
WHO WE SHARE DATA WITH AND WHY
Sharing of PII
Subject to Data laws and any rights you exercise under this Policy, we may share Data within our Company Group to comply with internal, contractual and legal obligations, and for marketing activities.
We may also share Data with third parties as follows:
Sharing of Other Data
We may share other Data without restriction.
YOUR CHOICES ABOUT OUR USE OF DATA
Transactional Emails: We occasionally send transactional emails notifying you about your orders, account information, changes to the Services, updates to our online documents, and other matters. You may not opt out of transactional emails.
Promotional Offers: You can stop receiving promotional offers by contacting us at email@example.com and requesting your removal from our promotional offers list.
Updating PII. You may contact us via the Contact Us page on the Website you are using, or at firstname.lastname@example.org and we will update or correct any account information at your request.
HOW LONG WE USE AND STORE PII
We use and store PII only as long as we need it to maintain our relationship with you or to meet contractual and legal obligations, i.e., reporting under tax laws. We store PII from the time of collection as follows, unless contractual or legal obligations require us to store it for a longer period:
If you do not purchase anything (even as a guest) we will delete PII about you at the earlier of your revocation of consent or in accordance with our Cookie Notice.
If you purchase products we will delete PII about you at the first of the following:
b You haven’t purchased anything for nine (9) years; or
HOW WE PROTECT DATA
The Services have physical, electronic, and administrative security measures in place designed to protect against the loss, misuse, and unauthorized access, use, alteration, or disclosure of Data under our control. When you submit credit card information through the Services, your credit card information is never stored by us. While no transmission over the internet can be guaranteed as 100% secure, and we strive to protect PII during transmission, we cannot ensure or warrant the security of any Data that you transmit to or receive from us. We urge you to take steps to keep Data safe (including your account password), log out of your account after use, and close your web browser.
If you have any concern about the privacy practices of the Services, please contact us at following address with a detailed description, and we will try to resolve it:
Attn: Creations By Dulcie
5542 Brisa St, Suite E
Livermores, CA 94550
ADDENDUM FOR PERSONS RESIDING IN CA
Effective Date: June 1, 2021
How We Collect Personal Information
We collect “Personal Information” as defined in the CCPA. We collect Personal Information from the following categories of sources:
How We Share Personal Information
We disclose Personal Information to other companies for business purposes and enter into a contract with the recipient describing the purpose and requiring the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the activities in the contract. These recipients are “Service Providers” under the CCPA.
Sales of Personal Information
The CCPA defines “sold” to mean “disclosed for monetary or other valuable consideration. Under the CCPA, we DO NOT sell Personal Information.
Your CCPA Rights and Choices
The CCPA provides California residents with specific rights regarding Personal Information. This section describes your CCPA rights and explains how to exercise those rights.
If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of Personal Information about you over the past 12 months. Once we receive and confirm your verifiable CCPA request (see Exercising CCPA Access, Data Portability, and Deletion Rights below), we will disclose to you:
California residents have the right to request that we delete any of the Personal Information that we collected from them and retained, subject to certain exceptions. Once we receive and confirm your verifiable CCPA request (see Exercising CCPA Access, Data Portability, and Deletion Rights below), we will delete (and direct our service providers to delete) Personal Information about you from our records, unless an exception applies.
We may deny your deletion request if retaining the Personal Information is necessary for us or our service provider(s) to:
To exercise the CCPA access, data portability, and deletion rights described above, please submit a verifiable CCPA request to us at email@example.com.
Only you, or someone legally authorized to act on your behalf, may make a verifiable CCPA request related to Personal Information about you. You may also make a verifiable CCPA request on behalf of your minor child. To designate someone legally authorized to act on your behalf, you may upload proof of the authorization to firstname.lastname@example.org.
You may make a verifiable CCPA request for access or data portability only twice within any 12-month period. The verifiable CCPA request must:
We may not respond to your CCPA request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information is about you or someone you are legally authorized to act on behalf of. Making a verifiable CCPA request does not require you to create an account with us.
We will use Personal Information provided in a verifiable CCPA request only to verify the requestor’s identity or authority to make the request.
We endeavor to respond to verifiable CCPA requests within forty-five (45) days of their receipt. If we require more time (up to 90 days) to respond to your request, we will inform you in writing of the reason and needed extension period. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response to the email address you provide on the CCPA Request Form.
Any CCPA disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable CCPA request. Our response will also explain the reasons we are not complying with your CCPA request, if applicable.
For CCPA data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable CCPA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the CCPA request warrants a fee, we will tell you why and provide you with a cost estimate before completing your request.
We do not discriminate against California residents for exercising their CCPA rights. Unless permitted by the CCPA, we will not:
Other California Privacy Rights
In addition to your rights under the CCPA, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. Creations By Dulcie does not disclose Personal Information to third parties for their direct marketing purposes. If you would like more information about our compliance with California’s “Shine the Light” law, please send an email to email@example.com or write us at:
Attn: Creations By Dulcie
5542 Brisa St, Suite E
Livermore, CA 94550
Changes to this CCPA Notice
We reserve the right to amend this CCPA Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on the Services and update the Notice’s effective date. Your continued use of the Services following the posting of any changes to this Notice constitutes your acceptance of those changes.
CCPA Contact Information
If you have questions or comments about this Notice, the ways in which we collect and use Personal Information, your choices and rights regarding such use, or you wish to exercise your rights under California law, please contact us at:
Postal Address: Creations By Dulcie, 5542 Brisa St, Suite E, Livermore, California 94550